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Have a question? Need help with an order? Or just want to say hi? We're here to help!
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Frequently Asked Questions
How long does shipping take?
All our items are made-to-order to reduce waste and honor God's creation. Your order will be crafted specifically for you and delivered within 2 weeks. Quality and purpose are worth the wait!
What is your return policy?
We want you to love your Innovate Athletics gear! If you're not completely satisfied, please contact us within 30 days of receiving your order. Since items are made-to-order, we handle returns on a case-by-case basis.
How do your products fit?
Our apparel generally fits oversized/loose and some items true to size. Each product page includes detailed sizing information. If you're between sizes or have specific questions, feel free to reach out and we'll help you find the perfect fit!
Do you offer wholesale or bulk orders?
Yes! We'd love to partner with churches, ministries, and faith-based organizations. Please email us at owner@innovate-athletics.com with "Wholesale Inquiry" in the subject line.
Can I track my order?
Absolutely! Once your order ships, you'll receive a tracking number via email. You can also check your order status anytime by logging into your account.
Why made-to-order?
We believe in stewardship and sustainability. By making each item to order, we eliminate waste, reduce our environmental impact, and ensure every piece is crafted with care specifically for you. Learn more on our Vision page.
Our Commitment to You
We typically respond to all inquiries within 24 hours (Monday-Friday). Thank you for your patience and for being part of the Innovate Athletics family. Your support helps us continue creating purpose-driven, sustainable apparel.
"Let us consider how we may spur one another on toward love and good deeds."
— Hebrews 10:24